The customer support I received from Eileen greatly exceeded my expectations. I was having trouble growing my cucumbers and tomatoes and Eileen provided me with guidance and support. She patiently and easily troubleshooted my garden issues and provided me with simple, practical, and effective solutions. She also went above and beyond to provide me with "out-of-the-box" solutions to maximize the growth of my entire garden. Her recommendations are fantastic. I also appreciated her sharing with me the tips she used to grow her own beautiful garden. Thank you again, Eileen. I am so grateful and appreciative and I have already implemented the majority of your recommendations. Please see the pics below of my garden. I absolutely love my iHarvest garden and I look forward to purchasing the uHarvest and many, many more items! :-)

We purchased the hanging grow light for an indoor lemon tree after hearing a rave review. My husband hung it, but the connector between the bulb & lamp shade was defective. I contacted Eileen & she had it replaced within a day. While I don’t have the light yet to review, I’m very impressed & thankful for Eileen’s quick & efficient response. Great customer service!

I bought a used unit off the local marketplace and was getting everything put together when I ran in to what I thought was a issue with the unit where it wasn't fitting together like I expected. I reached out to support and got connected with Eileen and she took time to take apart her own gardens and take pictures so I could see how they various pieces were supposed to go. After a few exchanges of what mine looked like and hers, we were able to determine that a piece wasn't aligned correctly. adjusted and viola, everything was lined up and sitting correctly and I am off to the races. Very much appreciate the support especially when I didn't buy it directly from the company. Looking forward to getting the garden going.

The assembly was pretty easy and my seeds are currently growing. The articles and tips provided on the website are very helpful and I am looking forward to a great first harvest.

The garden gurus are great. Very prompt and informative.